Quality & Certification

We are certified according to DIN EN ISO 9001: 2015, DIN 77200 security services.

In order to meet the highest quality standards of our security services, we use all quality assurance measures in connection with the certification according to DIN EN ISO 9001: 2015.

The quality management system encompasses all areas of the company, defines corporate goals, corporate structures, responsibilities, procedures and processes.

A central supplier assessment ensures the use of high-quality and reliable materials and services. The project-related training of our employees as well as the planned project takeovers are central elements of our quality assurance. We ensure a durable anchorage in our company through regular internal and external audits.

DIN 77200 security services

The DIN 77200 "Requirements for security services" sets uniform and verifiable standards for security services. With the successful certification according to DIN 77200 we provide proof of having all necessary organizational, personnel and technical requirements.

The standards relate to the organization, management and functioning of the company, as well as the qualification of our security staff.

IHK (Chamber of Industry and Commerce) training company

We want to become the best. Our employees are the ones who make us great! They speak different languages or come from different continents and cultural backgrounds, but they all share their passion for the friendz team.

We are aware of our great responsibility and want to pass our know-how on to the next generation. For more than ten years, we have been successfully training the following professions at IHK:

Specialist for protection and security
Specialist for protection and security is since September 2002 a state recognized training occupation after the vocational training law (BBiG). The training lasts three years and takes place in the dual vocational training system, the company and the vocational school.

The job specifications at a glance

Specialists in protection and security protect people, objects, goods and assets. They plan preventive safety measures to avert dangers and carry them out.

The training at a glance

Specialist for protection and security is a 3-year recognized training occupation in the private security sector (training sector industry and trade).

Typical industries

Specialists in protection and security find employment

  • In companies providing security for objects, valuables and people
  • At airport operations
  • At railway stations and public transport companies
  • With companies in the area of facility management
  • In security consulting
(Source: Federal Employment Agency )
Service employee for protection and security

The job specifications at a glance

Service employee for protection and safety carry out preventive measures for the protection of persons, objects, facilities and assets as well as for the prevention of dangers.

The training at a glance

Service employee for protection and safety is a 2-year recognized occupation in the security and security industry (training sector industry and trade).

Typical industries

Service forces for protection and security find employment

  • In companies providing security for objects, valuables and people
  • At airport operations
  • At railway stations and public transport companies
  • With companies in the area of facility management
  • In security consulting
(Source: Federal Employment Agency )
Businessman administrator - office management

The job specifications at a glance

Office management merchants organize and handle business tasks. They also do business in areas such as order processing, procurement, accounting, marketing and human resources.

The training at a glance

Businessman administrator - office management is a 3-year recognized training occupation in industry and trade as well as in public service. Practical training is also given.

Typical industries

Businessman administrator find employment

  • In companies of almost all economic sectors
  • In public administration
  • Associations, organizations and advocacy groups
(Source: Federal Employment Agency)

We look forward to your call, if you feel like you could complement the Deescalation Service Team with your motivation: 06196 / 654 98 61